Heartwood Victorian Bat House, Grey

1. Personalized Customer Service - We do it the old-fashioned way. Call us and a real person will answer the phone. E-mail us and a real person will respond to you.
2. Easy Returns - We offer a 30-day no-questions-asked money back guarantee. Read more about our return policies
3. Fast Shipping - We process and ship orders in a very timely manner, often the same day that you place your order.
4. Fast & Easy Shopping - Backyard Chirper is easy to understand and it's very simple to find what you're looking for. Browsing and checkout is a breeze, no need to create an account.
5. Small Business - We're not a huge faceless corporation. We're a company made up of 10 people who work hard every day to earn your business. We care.
6. Better Business Bureau - We have been a BBB Accredited business since 2005 with a lifetime BBB rating of "A".

The roots of Heartwood extend back to 1992 when Lynda and Jerry Glass began a small Saturday craft show business attending local "festival days" across Mississippi. Their unique products were overwhelmingly received. After a few years, nature products were added, and because of demand, became the only items made. Full attention was then given to these products and they enjoyed much local success. A local merchant picked up the line from Heartwood and suggested its products could be marketed nationally. Wonderful friends provided further encouragement, and in 1998 Heartwood took its products to "market" in Atlanta.

The friends were correct; merchants nationwide purchased these unique products for stores, catalogs, and Internet sales. Thanks to this response, Heartwood-Architecture for the Birds was a reality.

Starting our fifth year and having hundreds of satisfied customers, Heartwood continues to provide innovation and value to the nature products industry.

Come along on the "factory tour" and let us show you what makes our made-in-the-U.S.A. products so special and unique.

Function and architectural detail are not a byproduct of Heartwood's manufacturing process; instead they are the focus of an intense and purposeful design plan. Jerry is primarily responsible for design form and details. The design must be creative and fresh to capture the imagination. "Cute" sells, but quality of design and material make it last. Though our products are not guaranteed for a lifetime, we design and build with that goal in mind. Many of our design features and innovations were developed in-house and are not available anywhere else in the world.

Quality derives from functional design, quality material, and experienced craftsmanship. The majority of our products are made from cypress, the most naturally rot-resistant wood that grows in our country. We use only the top furniture grades in our production. Our heavy, deep swamp cypress is a by-product of material bound for furniture factories worldwide. Large manufacturing operations require boards that are 8 to 16 feet in length. We purchase the shorter lumber that heretofore has been chipped and burned for heating purposes. No trees have to be cut to provide Heartwood a bountiful supply of quality raw materials!

All of our paints are industrial grade, non-toxic, acrylic latex applied with experience and care. Treat them with the same care and maintenance methods as your home. We cut no corners on the final finish.

Our 100% cypress shingle roofs are outstanding in aesthetics and longevity. We have designed special machinery that cuts a tapered, dog-eared, straited, and stone washed shingle that is unique to Heartwood. No one worldwide makes this shingle. (We do not sell our shingles to others.) This is a distinctive and crowning touch to our products. Only Heartwood products have this world-class shingle!

In addition to the world-class shingles used on many of our products, we make use of 16-ounce copper sheeting for many houses. Again, the design, detail, and execution used give our products a custom look and lifelong durability. These are not "machined," but refined roofs produced with many years of experience in metal fabrication. Compare our metal to any in the world. It is truly outstanding.

From design through fabrication and finish, Heartwood products intend to be leading-edge technology with "old world" experience. We build to last, to satisfy, and we want you 100% pleased with our product.